Summit Optics
FAQ
Can I return my order?
Can I return my order?
Yes. You can request a return within 30 calendar days after the confirmed delivery date. Items should be in new or like-new condition with their original packaging and accessories. Return shipping is paid by the customer and there is no restocking fee. Approved refunds are issued to the original payment method within 7 business days after we receive and inspect the return. If your item arrives wrong, defective or not as described, contact us within 7 days of delivery with photos and your order number. See our Return & Refund Policy for full details.
Will I get a tracking number?
Will I get a tracking number?
Yes. When tracking is available, it is sent to the email or phone number provided at checkout once your order ships. Tracking updates may take 24 to 72 hours to appear after the carrier receives the shipment.
Is delivery free?
Is delivery free?
Standard Shipping is free for eligible United States orders. Handling usually takes 0 to 1 business day and transit usually takes 7 to 13 business days after shipment. For other destinations, the shipping method, cost and estimated delivery time are shown at checkout before payment. Delivery estimates are not guarantees. See our Shipping Policy.
Who operates Summit Optics?
Who operates Summit Optics?
Summit Optics is operated by GTT ECOM LLC, a Wyoming limited liability company (Filing Number 2026-001871126), 30 N Gould St, Ste R, Sheridan, WY 82801, United States. You can reach us at contact@summitopticsco.com. We normally respond within 24 to 48 business hours, Monday through Friday.