Contact Information

Last updated: May 14, 2026

This policy page provides the formal merchant and support information for Summit Optics.

Merchant Identity

• Store name: Summit Optics
• Legal merchant of record: GTT ECOM LLC
• Wyoming LLC Filing Number: 2026-001871126
• Registered business address: 30 N Gould St, Ste R, Sheridan, WY 82801, United States
• Customer support email: contact@summitopticsco.com
• Website: https://summitopticsco.com

Customer Support

For order questions, returns, refunds, shipping issues, privacy requests, or product questions, email contact@summitopticsco.com. We normally respond within 24 to 48 business hours, Monday through Friday, excluding public holidays.

Required Order Information

When contacting support, include your order number, the email used at checkout, and a clear description of the issue. For damaged, defective, wrong, or not-as-described items, include photos when available.

Returns

Return shipping is paid by the customer. Customers are responsible for purchasing and paying for their own return shipping label. Summit Optics does not pay customer return shipping costs unless required otherwise by applicable law.

Restocking fee: None. We charge $0.00 USD as a restocking fee for eligible returns.