Shipping Policy

Last updated: May 14, 2026

This Shipping Policy explains shipping destinations, method names, delivery estimates, tracking, fees, and customer responsibilities before purchase.

Merchant Information

• Store name: Summit Optics
• Legal merchant of record: GTT ECOM LLC
• Wyoming LLC Filing Number: 2026-001871126
• Registered business address: 30 N Gould St, Ste R, Sheridan, WY 82801, United States
• Customer support email: contact@summitopticsco.com
• Website: https://summitopticsco.com

Shipping Destination and Checkout Control

Our advertised shopping listings are intended for customers in the United States unless another destination is clearly available at checkout. If delivery to another country or region is available for your address, the shipping method, cost, and estimated delivery time shown at checkout will apply before payment is completed.

United States Standard Shipping

Method name	Standard Shipping
Cost	Free — $0.00 USD
Handling time	Usually 0 to 1 business day after order confirmation
Estimated transit time	Usually 2 to 5 business days after shipment
Total estimated delivery time	Usually 2 to 6 business days after order confirmation
Delivery type	Door-to-door delivery to the address entered at checkout

Processing and Order Review

Orders are reviewed after payment authorization. Processing may take longer if we need to verify payment, stock, address information, or possible fraud risk. We may cancel and refund orders that cannot be safely or accurately fulfilled.

Tracking

When tracking is available, it will be sent to the email or phone number provided at checkout. Tracking updates may take 24 to 72 hours to appear after the carrier receives the shipment.

No Hidden Shipping Fees

For eligible United States Standard Shipping, the shipping charge is $0.00 USD. We do not add undisclosed handling or carrier fees after checkout. Any applicable taxes, duties, or government charges that are required by law will be shown at checkout when Shopify or the payment provider can calculate them.

International Orders

If international shipping is available for your delivery address, any import duties, customs fees, brokerage fees, VAT, GST, or local taxes charged by your country are the customer’s responsibility unless expressly included at checkout. We cannot control customs processing times.

Incorrect or Incomplete Addresses

Customers are responsible for entering a complete and accurate delivery address. If an order is returned, delayed, or lost because of an incorrect or incomplete address, contact us. Additional reshipping costs may apply where allowed by law.

Lost, Delayed, or Damaged Shipments

If your package appears lost, significantly delayed, or arrives damaged, contact us with your order number and photos if relevant. We will review the case using available tracking and carrier information.

Return Shipping Costs

Return shipping is paid by the customer. Customers are responsible for purchasing and paying for their own return shipping label. Summit Optics does not pay customer return shipping costs unless required otherwise by applicable law.

Restocking Fee

Restocking fee: None. We charge $0.00 USD as a restocking fee for eligible returns.